Privacy Policy

Last updated: 25-September-2026

Vwin Technical Services Pte Ltd, operating the VwinTechnical.com website (“Vwin”, “we”, “us” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit our website, contact us, or enquire about our services.

1. Who We Are

Vwin is the controller of personal data collected through this Website.

Data protection contact
Vwin Technical Services Pte Ltd
Email: enquiry@vwintechnical.com

2. Personal Data We Collect

Depending on how you interact with us, we may collect:

Contact information, such as your name, company name, job title, business email address, telephone number and address.
Enquiry information, such as the content of messages, project requirements, service interests and attachments you choose to send us.
Technical and usage information, such as IP address, browser type, device information, pages viewed, referring website, date and time of visits, and cookie preferences.
Business information relevant to responding to an enquiry or developing a potential business relationship.

Please do not send sensitive personal data through the Website unless we specifically request it.

3. How We Use Personal Data

We may use personal data to:

respond to enquiries, quotation requests and other communications;
assess potential project or business opportunities;
provide requested information about our services and capabilities;
operate, secure, maintain and improve our Website;
manage our business relationships and communications;
comply with legal obligations and protect our legal rights; and
send relevant marketing communications where permitted by law or with your consent, where consent is required.

We do not sell personal data. We do not process payments or create customer accounts through this Website.

4. Legal Bases for Processing

Where European data protection law applies, we process personal data only when we have a lawful basis, including:

your consent;
taking steps at your request before entering into a contract;
our legitimate interests, such as responding to business enquiries, maintaining Website security and improving our services, where those interests are not overridden by your rights; and
compliance with legal obligations or the establishment, exercise or defence of legal claims.

Where consent is the basis for processing, you may withdraw it at any time. Withdrawal does not affect processing carried out before withdrawal.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, and improve performance.

Where required by law, we will request your consent before placing non-essential cookies. You may manage cookies through our cookie banner or your browser settings. Disabling certain cookies may affect Website functionality.

6. How We Share Personal Data

We may share personal data with trusted service providers who support our Website, email, hosting, analytics, information technology, security, professional advisory, and business operations. These providers may process personal data only on our instructions and subject to appropriate confidentiality and security obligations.

We may also disclose personal data where required by law, to protect rights and safety, in connection with a corporate transaction, or with your consent.

7. International Data Transfers

Vwin may process or transfer personal data to countries outside your country of residence, including countries in Asia and Europe, where our service providers, affiliates or business partners operate.

When required by law, we use appropriate safeguards for international transfers, such as contractual protections, adequacy decisions, or other recognised transfer mechanisms. You may contact us for further information about applicable safeguards.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, maintaining business records, complying with legal obligations, and resolving disputes. We then delete, anonymise, or securely archive the data in accordance with applicable law.

9. Security

We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system is completely secure; therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing, including direct marketing;
receive a portable copy of certain personal data;
withdraw consent; and
complain to the relevant data protection authority.

To exercise a right, email us at enquiry@vwintechnical.com. We may ask for information to verify your identity. We will respond within the time required by applicable law.

For individuals in the European Economic Area, United Kingdom or Switzerland, you may also lodge a complaint with your local data protection authority.

11. Marketing Communications

If you receive marketing communications from us, you may opt out at any time by using the unsubscribe link in the communication or contacting us at enquiry@vwintechnical.com. We may still send non-marketing communications related to an existing business relationship or legal obligations.

12. Children’s Privacy

This Website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date.

14. Contact Us

For privacy questions, requests or complaints, please contact:

Vwin Technical Services Pte Ltd
Email: enquiry@vwintechnical.com